Question： Where is Hi-Talk Mandarin school？

Answer：The headquarters of Hi-Talk Mandarin School is located in Nanshan District, Shenzhen, China, and it has localized teacher teams across the country. No matter where you are in China, we can match you with suitable Chinese teachers and provide face-to-face Chinese language teaching services. We also offer online Chinese lessons, so basically we are where you are.

Question： What is the difference between Hi-Talk Mandarin School and other schools?

Answer：For many years, Hi-Talk Mandarin has been dedicated solely to Chinese language teaching, standing out as a leader in this field. Our team of teachers has been continuously exploring ways to help foreigners learn Chinese quickly and effectively. Our diverse curriculum caters to the needs and learning goals of different students.

Question： How is the teaching level of the teachers at Hi-Talk Mandarin School?

Answer：Our teaching team comprises high-caliber individuals with vast experience in teaching Chinese as a foreign language and Chinese culture. They all possess a professional background in teaching Chinese or English to non-native speakers, or have overseas study experience. The selection and training of new teachers undergo rigorous procedures, and each qualified teacher must complete at least 160 hours of training courses. We maintain a comprehensive training and evaluation system to guarantee teaching quality and motivate continuous teacher development.

Question： What are the main types of your clientele?

Answer：Our clientele covers a wide range of groups, including children, adolescents, adults, and corporate clients.

Question： If I come to China to study, can you assist me with providing the relevant information for applying for a visa?

Answer：Sure.We will arrange a professional course consultant for you, who will not only assist you in successfully obtaining a visa for China but also help you find suitable accommodation upon your arrival. Additionally, we will tailor a learning plan specifically for you based on your learning needs and goals. All you need to do is follow the course schedule and participate in the daily classes.

Question： How do you evaluate and assess learning outcomes?

Answer：After every 50 hours of study, we arrange a written exam to evaluate your learning outcomes. If you prefer, we also offer an oral exam as an option. After the exam, our teachers will prepare a detailed learning report, analyzing your strengths and weaknesses, and providing targeted suggestions for improvement to help you further enhance your Chinese proficiency.

Question： Can I introduce my friends or family to study here as well? What benefits would be for me?

Answer：Sure。If your friends or family are interested in our courses, please provide us their names and contact way, we will reach out to them. Once they successfully enroll as our students, both you and your friends will enjoy a 10% tuition discount.

Question： How do i pay you？

Answer：Hi-Talk Mandarin accepts all major international credit cards (including Visa, MasterCard, and American Express) for payment. Additionally, students can also choose to pay via PayPal, Alipay, WeChat, or directly transfer the payment to our company's bank account.

Question： Can you provide invoice？

Answer：Yes，Once we receive your payment, we will immediately prepare an electronic invoice and send it to you via email or other messaging tools.

Question： Can I have a makeup class if I miss one due to unexpected events?

Answer：Sure. For private classes, you can reschedule up to 4 hours ahead. But for group classes, due to other students' schedules, a makeup class would require an additional private tutoring fee.